Category Archives: Advising

Trust and Credibility: Research on the top five relating skills

Consulting customers more often buy complex solutions from people with trust and credibility.   The research: Since August of 2016, Ascendent Leadership and colleagues at Partners International and Discovery Consulting have teamed up to discover what successful consultants consider to be … Continue reading

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If you want the business, find the spark!

I have a friend of mine who likes to use the term “spark” to describe the emotional connection between two people beginning a romantic relationship. Most of us can recall a situation in our past where all the “specifications” for … Continue reading

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Before You Say No, Five Steps to Find Your Yes

After the final no, there comes a yes and on that yes, the future of the world hangs.    (Wallace Stevens) A sales executive friend of mine likes to say that the selling only begins after you’ve heard the first … Continue reading

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The network’s down! Five ways to empower your teams with Commanders’ Intent.

What would your people do if they were suddenly cut off from all ability to contact you?  … or their other leadership and sources of information, perspective, and resources? Empower them to flex to the situation by understanding “Commander’s Intent” Students … Continue reading

Posted in Advising, Employee Engagement, Leadership, Mission and Vision, Organizational Culture, Organizational Teamwork, Team Development | Leave a comment

How Perfect is Perfect Enough?

A business professor assigned a group of MBA students to visit a local custom door factory and observe some of the craftsmen there. The students arrived at the factory and were assigned to observe an elderly and obviously very seasoned … Continue reading

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How are you showing up as an active listener? Five traps to avoid.

How often do you show up for a meeting or a discussion, only to find your partner in a complete state of disarray, heavily distracted by telephones, email, social media, other employees stopping in to interject a thought or start … Continue reading

Posted in Active Listening, Advising, Asking Questions, Client Relationships, Communications, Emotional Intelligence, Feedback, Personal Connection, Reframing | Leave a comment

How are your clients grading you on your authenticity?

In a recurring theme in our current election cycle, both major candidates are suffering low poll scores with their levels of authenticity, trust and transparency. In the early 1990’s, I remember there was a university professor and consultant that my … Continue reading

Posted in Advising, Client Relationships, Employee Engagement, Leadership, Personal Connection | 2 Comments

The 5 Most Important Skills to Drive Trust and Credibility

What are the five most critical skills to earning trust and credibility with your clients? Find out how top performing consultants are answering this question! Respond to our survey and we’ll send you the results. The  Survey has one multiple … Continue reading

Posted in Active Listening, Advising, Communications, Emotional Intelligence, Feedback, Organizational Teamwork, Reframing | 1 Comment

Drive Discovery from Curiosity

Think about the last friendship you formed. I am willing to bet that you didn’t spend a lot of time in that first conversation stressing to them what a good friend you could be, how you could bring value to … Continue reading

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The DNA of a Powerful Question

“The processes used by a coach, a counselor, a psychotherapist or a guru are similar:  they build the awareness and responsibility of the client.”  (John Whitmore) I was in my manager Bob’s office, and we were going toe to toe.  … Continue reading

Posted in Active Listening, Advising, Business Development, Client Relationships, Communications, Leaders as Coaches, Personal Connection | 2 Comments