Category Archives: Client Relationships

Manage Conflict! (or it will manage you)

Conflict is a fact of life for most people. In a 2008 study, CPP found that 85% of workers in the US experience conflict to some degree and 29% report that they experience it “always” or “frequently”. (CPP 2008) Constructive … Continue reading

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How to Conduct a Black Hat Decision Review

A Black Hat Decision Review is a great way to get all the perspectives, pro and con, on the table and to enable your team to make the best possible decision, with your most important risks considered and mitigated.  (By … Continue reading

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