Category Archives: Feedback

How are you showing up as an active listener? Five traps to avoid.

How often do you show up for a meeting or a discussion, only to find your partner in a complete state of disarray, heavily distracted by telephones, email, social media, other employees stopping in to interject a thought or start … Continue reading

Posted in Active Listening, Advising, Asking Questions, Client Relationships, Communications, Emotional Intelligence, Feedback, Personal Connection, Reframing | Leave a comment

The 5 Most Important Skills to Drive Trust and Credibility

What are the five most critical skills to earning trust and credibility? Find out how top performing consultants are answering this question! Respond to our survey and we’ll send you the results.  Survey has one multiple choice question and takes … Continue reading

Posted in Active Listening, Advising, Communications, Emotional Intelligence, Feedback, Organizational Teamwork, Reframing | Leave a comment

Five steps to winning client trust by speaking your truth with power

Recent research of buyers of high value solutions is telling us that those buyers first interact with providers quite late in their buying process, and come to the discussion already very well informed about the value proposition and basic functions … Continue reading

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The first question: What do you really want? (What is compelling you to act?)

I was frustrated. Over several meetings, we had come to a detailed understanding of the learning outcomes the client hoped to achieve in a series of workshops on relationship building skills. I had been able to draw strong lines between … Continue reading

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Reframing – Deliver Your Feedback with a Twist!

There is a traditional Taoist story of an old farmer who owned a horse, which he used for transportation and for working his fields. His neighbors thought him quite wealthy because he owned a horse. One day his horse ran … Continue reading

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