Category Archives: Critical Thinking

How Perfect is Perfect Enough?

A business professor assigned a group of MBA students to visit a local custom door factory and observe some of the craftsmen there. The students arrived at the factory and were assigned to observe an elderly and obviously very seasoned … Continue reading

Posted in Advising, Asking Questions, Business Acumen, Critical Thinking, Mission and Vision, Organizational Teamwork | Leave a comment

Manage Conflict! (or it will manage you)

Conflict is a fact of life for most people. In a 2008 study, CPP found that 85% of workers in the US experience conflict to some degree and 29% report that they experience it “always” or “frequently”. (CPP 2008) Constructive … Continue reading

Posted in Client Relationships, Critical Thinking, Emotional Intelligence, Motivation, Organizational Culture, Organizational Teamwork, Team Development | Leave a comment

Take a Walk on the Dark Side

It was 1998. The prospect was a three-letter giant (TLG) in the telecom segment. The opportunity was a very large desktop upgrade project, where the prospect was proposing to replace their existing desktop services infrastructure. The value of the project … Continue reading

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How to Conduct a Black Hat Decision Review

A Black Hat Decision Review is a great way to get all the perspectives, pro and con, on the table and to enable your team to make the best possible decision, with your most important risks considered and mitigated.  (By … Continue reading

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