Tag Archives: Leadership

Holding your own! Using Assertiveness to communicate with power and get your ideas heard.

Have you ever struggled to deal with a colleague or friend who is either aggressive or insistent that their approach is the only correct one? Did you consider either being passive, or maybe going over the top to be just … Continue reading

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Give up the role of expert

The sales effectiveness literature is full of descriptions of the benefits of coaching for sales leaders.  In a study of 2400 sales organizations, the Sales Executive Council found that sales teams that reported three or more effective hours of coaching … Continue reading

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Business schools discover the power of EQ in leadership development

This is a very readable journal article on how a business school invested in a program to explore and develop the emotional intelligence of its students. It is well researched and its reference list would be a great place to … Continue reading

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Engaging with Confidence

In order to successfully challenge our customers with new ideas and insights, we have to develop the personal confidence and credibility to engage them and build their receptivity to our consulting with them. To help us, we can draw on … Continue reading

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